All prices are shown in NZ Dollars.

International orders may be subject to local taxes or duties. Resin vases are not shipped internationally.

I accept payment via PayPal. You do not need a Paypal account to use Paypal, just your credit card. Alternatively you can contact me to arrange direct credit to my NZ Bank account. Email me at pennyfoggodesign@hotmail.com.

Items will be shipped with NZ Post Couriers.  You will receive a tracking number for your parcel and you can use this to track your item on their website www.nzpost.co.nz. Nationwide delivery is $5. Rural Delivery is $10. If you spend over $60 shipping is free.  Pick-up is free - you can arrange to pick up from my letterbox in Highbury, Wellington. Send me an email via the contact form or pennyfoggodesign@hotmail.com. Please check your junk email folder if you have not heard from me as the email could be in there. 

All international orders are sent Air Mail via NZ Post. They do not have a tracking number. For large orders I can arrange delivery via DHL with tracking details however please note this will incur an additional charge. 

If a package does not arrive or is damaged please contact me within fourteen days of confirmation of dispatch.  If the damaged item has arrived I will require it to be returned . I will replace it free of charge. 

If you wish to exchange an item you must contact me within 3 days of receipt. All exchanged must be in the condition that they were shipped, un-used with the tags attached. Return shipping costs are to be  covered by the customer. I do not take responsibility for any items lost in the process of returning it to me. 

Please choose carefully. There are no refunds/credits on items if you simply change your mind.